Pricing and Billing |
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Do I have to pay sales tax? |
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We do not collect sales tax for any state or locality. Your state or locality may require YOU to pay sales tax on any purchase that tax was not collected on, but that is between you and your state or locality. |
I have a question on my charges. |
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Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance. [email protected] (925) 784-3522 |
I need a copy of my receipt/invoice. |
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Click the "My Account / Order Status" link at the top right hand side of our site to print invoices. |
When will my credit appear on my account? |
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We have almost no returns, but when we have one, we process it immediately. The speed of the rest of the process is dependent upon your payment provider. |
When will my credit card be charged? |
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Your credit card will be charged within 24 hours of your order, prior to shipment of your item(s). |